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Custom-made
1. Add our WA （+86 13952570338 Jerry）and choose the character or style you want to do. (We will provide dolls and styles of your favorite characters).
2. If you need to watch your production in the live broadcast room, you can let us know and we can arrange a time. Live on TikTok (Channel name: Craftprin)
3. If you don't have time to watch the live broadcast, we can provide video production.

Small bubbles or flaws in handmade crafts are inevitable, but we will do our best.
No returns or exchanges after shipment. Otherwise, it will be blocked.
Please consider carefully before placing an order.

We’re a two-person studio run by Sia and Jerry from Panda Country, specializing in handcrafting all kinds of cream glue artworks.
We create one-of-a-kind cream glue pieces tailored exclusively for you. Our handcrafted items including phone cases, phone stands and speakers are all made with high-quality materials. XD
We accept custom orders based on any design you send—feel free to message us for inquiries, even if the item isn’t listed in our shop.
Our goal is to bring you joy with our heartfelt craftsmanship, and we hope you love our works。：）

After receiving your order, we will prepare your phone case within 2-3 days (depending on our current order volume).
Once finished, it will take about 3-5 days to air dry (depending on the product type).
We will ship it out right after it’s fully dried, and standard shipping takes 10-15 days.
So the total time from your order placement to delivery is usually 15-23 days.

All our products are custom-made to your requirements and device models, so they cannot be resold if you no longer need them.
Therefore, refunds for personal reasons are only accepted within 36 hours of order placement. We sincerely apologize that we cannot process any refund requests made after this 36-hour window.
If you selected the wrong device model or design specifications due to personal reasons, we can make a free replacement once before shipment. If the item has already been shipped, a 50% additional fee will be charged to create the correctly customized version for you.

However, small charms may fall off occasionally due to shipping issues. You can use super glue to reattach them, and we will include a small portion of super glue with every order.
After you receive your product, if the wrong device model was sent due to our error, we will remake and ship a new one for you free of charge.
If your product is damaged or has issues caused by customs or shipping logistics, we will also offer a free remake or a full refund.

WhatsAPP: +86 13952570338 （Jerry）
TikTok: Craft.princ

Yes, 100% GENUINE,
We only use authentic and high-quality figurines—piracy and poor-quality ones are never an option. Your supervision is always welcome!

All orders over $30 enjoy free shipping; orders under $30 will be charged a shipping fee of $8.

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